Risansi’s focus on Long-term, lasting customer relationships forms the basis of its success. Every customer is important to us and we consider you our partner. We believe in securing and expanding our relationships to our worldwide customers in the mining, sugar, distillery, ceramics, chemical, food, paper, petroleum as well as numerous other industries by consistently taking customer feedback and meeting their requirements.
We focus on customer needs and meet the demands responsibly, reliably and on time. Ours is a customer oriented enterprise and with our competence and our vast knowledge, we always find the optimum and most cost effective solution for our customers.
A portfolio of innovative products, installation, commissioning and after sales services and site visits to monitor performance at site forms an integral part of our customer and service orientation.
Knowledge of our customers, markets and interchange of ideas and experiences benefit our customers and us. Apart from regular feedback and dialogue we also capture customer feedback through a Customer Satisfaction Survey form. This provides us with valuable insights to aiding us in continuous improvement.